When people are asked what the three most important success factors in offshore engagement success are, they may suggest answers like trust, face-to-face communication, onsite visits, contract negotiation, expectation setting etc. In my opinion the three most important are communication, communication and communication – everything else is a direct consequence of intensive, well nurtured communication strategy.
Good communication strategy considers offshore team’s culture and structure, it has such qualities as transparency and honesty and it helps build long lasting relationship based on trust. The whole idea is to minimize gaps between company’s core engineering team and the offshore team.
In following posts I’ll focus on different aspects of successful offshore engagement emphasizing the role of good communication practices.
Tuesday, September 29, 2009
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